No matter which application you use, you will need to provide your email address and password.If you are using 2-step authentication via your Google Account, you might need to provide an additional security code that will be sent to your phone. Examples of individual-specific information ("Information") are described in the Section, “What is Individual Specific Information? and its affiliated companies (collectively referred to as “TS,” “We,” “Us,” or “Our”) recognize the importance of protecting the privacy of individual-specific (personally identifiable) information or data collected about users of the Live Agent Chat web site and application ("Live Agent Chat Users" or “You” or “Yours”).If you are just starting using Live Chat, these tips will help you get yourself accustomed to the application and the service itself. Bookmark it or even set it up as your home page to always have Live Chat readily available.If you don’t have an account yet, you should create one before going further. If you are an agent, your manager or the person responsible for your Live Chat license should create an account for you. Live Chat also offers native desktop apps for Windows and Mac.And, 62% of consumers who have used live chat said they would be more likely to purchase again from the merchant who provided the service.Why does live chat make such a huge difference in conversion rates?
as they correspond, in reality, to a page brimming with quality content and an abundance of information and major keywords regarding your business.Secondly, they provide you with the opportunity to answer any sales objections you might be faced with, using clear comprehensive and somehow neutral explanations of your product or service.Finally, FAQ’s page is a final opportunity to close the deal when they are linked with a call to action functionality.Be sure to read through to the end as you’ll see more advanced techniques towards the end of the post.When customers chat with chat agents, they pick up useful information they may want to keep in their records.